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Symptom Cause and/or Corrective Actions
• You have used the battery pack in an extremely hot or cold
environment for a long time.
• The battery pack is completely dead, and cannot be recharged.
c Replace with a new battery pack. (p. 13)
• The battery is dead.
c Use a charged battery pack. (p. 13, 14)
c Charge the battery pack fully again so that the indication on
the battery remaining indicator is correct.
• The power source is disconnected.
c Connect it firmly. (p. 13, 19)
• The battery is dead.
c Use a charged battery pack. (p. 13, 14)
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 93)
Others
Symptom Cause and/or Corrective Actions
• COMMANDER is set to OFF in the menu settings.
c Set it to ON. (p. 66)
• Something is blocking the infrared rays.
c Remove the obstacle.
• The batteries inserted in the battery holder with the + –
polarities incorrectly matching the + – marks.
c Insert the batteries with the correct polarity. (p. 109)
• The batteries are dead.
c Insert new ones. (p. 109)
• Reset the date and time. (p. 75)
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 93)
• Some troubles has occurred in your camcorder.
c Remove the cassette and insert it again, then operate your
camcorder.
• The AC power adaptor is disconnected.
c Connect it firmly. (p. 14)
• Something is wrong with the battery pack.
c Contact your Sony dealer or local authorized Sony service
facility.
The % and Z indicators flash and no
functions except for cassette ejection
work.
The cassette cannot be removed from
the holder.
Troubleshooting
The Remote Commander supplied
with your camcorder does not work.
(CCD-TR427E/TR617E/TR717E/
TR918E only)
The melody or beep sounds for 5
seconds.
The battery remaining indicator does
not indicate the correct time.
The date or time indicator does not
appear, and the bars “--:--:--” appear.
While charging the battery pack, no
indicator appears or the indicator
flashes in the display window.
The power goes off although the
battery remaining indicator indicates
that the battery pack has enough
power to operate.