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If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If “C: ss:ss” appears in the viewfinder, the self-diagnosis display
function has worked. See page 67.
In the recording mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE) or PLAYER.
c Set it to CAMERA. (p. 19)
• STANDBY is set to LOCK.
c Turn STANDBY to STANDBY. (p. 19)
• The tape has run out.
c Rewind the tape or insert a new one. (p. 18, 29)
• The write-protect tab is set to expose the red mark.
c Use a new tape or slide the tab. (p. 18)
• The tape is stuck to the drum (moisture condensation).
c Remove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 75)
• While being operated in the CAMERA mode, your camcorder
has been in the standby mode for more than 5 minutes.
c Turn STANDBY down once and then up again. (p. 19)
• The viewfinder lens is not adjusted.
c Adjust the viewfinder lens. (p. 22)
• FOCUS is set to MANUAL.
c Set it to AUTO. (p. 42)
• Shooting conditions are not suitable for autofocus.
c Set FOCUS to MANUAL to focus manually. (p. 42)
• The video heads may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning cassette
(not supplied). (p. 76)
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 53)
English
Troubleshooting
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The autofocusing function does not
work.
The x indicator flashes in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
An unknown picture is displayed in
the viewfinder.
A vertical band appears when you
shoot a very bright subject.