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The horizontal to vertical ratio of the movie (16:9 (wide)/4:3) cannot be
changed.
The horizontal to vertical ratio of high definition image quality (HD) movies and MP4 movies are 16:9
(wide).
The auto focus does not function.
Set [Focus] to [Auto]. [Details]
The recording conditions are not suitable for auto focus. Adjust the focus manually. [Details]
SteadyShot does not function.
Set [ SteadyShot] to [Active] or [Standard] [Details], [ SteadyShot] to [On] (HDR-CX280/
CX280E/ CX290/ CX290E/ CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E/ PJ380/ PJ380E/
PJ390E) [Details].
Even if [
SteadyShot] is set to [Active] or [Standard], [ SteadyShot] to [On] (HDR-CX280/
CX280E/ CX290/ CX290E/ CX320/ CX320E/ CX380/ CX380E/ CX390E/ PJ320E/ PJ380/ PJ380E/
PJ390E), your camcorder may not be able to compensate for excessive vibrations.
Images cannot be recorded or played back correctly.
If you record and delete images repeatedly for a long time, the files on the recording media may
become fragmented and images cannot be recorded or played back correctly. After backing up the
images on other media, format the recording media on your camcorder. [Details]
The subjects passing across the camcorder very fast appear crooked.
This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image
device (CMOS sensor) reads out image signals, the subjects passing by the lens rapidly might
appear crooked depending on the recording conditions.
Horizontal stripes appear on the images.
This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. This is
not a malfunction.
Black bands appear when you record a TV screen or computer screen.
Set [ SteadyShot] to an option except for [Active]. [Details]
LCD brightness cannot be set.
You cannot set LCD brightness when:
The LCD panel is closed on your camcorder with the LCD screen facing out.
The power is supplied from the AC Adaptor (models with an AC Adaptor).
Sound is not recorded correctly (models with the MIC input jack).
If you connect or disconnect an external microphone, etc. while recording movies, the sound may not
be recorded correctly. The sound will be recorded correctly by restoring the microphone connection at
the start of movie recording.
Photos are recorded automatically.
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