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Symptom Cause and/or Corrective Actions
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• Slow shutter, low lux or Super NightShot mode is activated.
This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu settings
without a cassette inserted, your camcorder automatically
starts the demonstration.
c Insert a cassette and the demonstration stops.
You can also cancel DEMO MODE. (p. 81)
• NIGHTSHOT is set to ON.
c Set it to OFF. (p. 28)
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF, or use the NightShot function in a dark place.
(p. 28)
• Set STEADYSHOT to OFF in the menu settings (p. 76)
In the playback mode
Symptom Cause and/or Corrective Actions
• The POWER switch is set to CAMERA, OFF (CHARGE) or
MEMORY (DCR-TRV320E only).
c Set it to PLAYER. (p. 33)
• The tape has run out.
c Rewind the tape. (p. 33)
• The video head may be dirty.
c Clean the heads using the Sony V8-25CLD cleaning cassette
(not supplied). (p. 147)
• The stereo tape is played back with HiFi SOUND set to 2 in the
menu settings.
c Set it to STEREO. (p. 76)
• The volume is turned to minimum.
c Open the LCD panel and press VOLUME +. (p. 33)
• AUDIO MIX is set to ST2 side in the menu settings.
c Adjust AUDIO MIX. (p. 76)
• The tape has a blank portion in the recorded portion
(p. 69)
• PB MODE is set to / in the menu settings.
c Set it to AUTO. (p. 76)
• Set PB MODE to / in the menu settings. (p. 76)
Troubleshooting
An unknown picture is displayed on
the LCD screen or in the viewfinder.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear on the
LCD screen or in the viewfinder.
Picture appears too bright, and the
subject does not appear on the LCD
screen or in the viewfinder.
The picture is recorded in incorrect
or unnatural colours.
The tape does not move when a
video control button is pressed.
No sound or only a low sound is
heard when playing back a tape.
The date search does not work
correctly.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
There are horizontal lines on the
picture or the playback picture is not
clear or does not appear.
The picture which is recorded in the
Digital8 system is not played back.
The tape which is recorded in the Hi8/
standard 8 system is not played back
correctly.
The playback button does not work.
A horizontal black band appears
when shooting a TV screen or
computer screen.