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73-GB
Troubleshooting
Trouble with email
The message “DNS Error The Requested URL Could Not Found” is indicated and your
camcorder cannot send or receive email.
c The DNS setup may be wrong. Check the PPP setup.
Your camcorder cannot send email.
c The clock setting of your camcorder is not set. Set up the clock setting.
c Check your setup according to the procedure described in “Setting network
preferences” (p. 27).
c Connect again after a while.
Your camcorder cannot receive email.
c The clock of your camcorder is not set up. Set it up.
c Check your setup according to the procedure described in “Setting network
preferences” (p. 27).
c All of your downloaded email messages are stored in the “Memory Stick.” Insert a
new “Memory Stick” that has sufficient memory and download your email again.
Also, check that the lock switch is set to release.
c You can restrict the file size of downloaded email messages. Check the setup of the
item “Restrict” on the Network Options screen.
c You can store up to 50 downloaded email messages in a “Memory Stick.” If you want
to store a 51st email message, delete unnecessary email or insert a new “Memory
Stick” that has sufficient memory and then download your email again.
All of the email message cannot be received.
c The maximum size of an email is 4 000 characters. You cannot receive the entire text of
email that has more than 4 000 characters.
The message “PPP Authentication Error” is indicated.
c Check your setup according to the procedure described in “Setting network
preferences” (p. 27).
You received an email message sent from Mailer Daemon.
c Your email has not been sent to its destination address. Check the email address. If
you receive an email message from Mailer Daemon and the destination address is
correct, the server may be down, or the email address may have changed.
Attached files are not saved in the “Memory Stick.”
c The compatible file types are .jpg, .mpg, .jpeg, and .mpeg only. Check the file type.
c The message “Memory Stick Directory Error” may be indicated when a “Memory
Stick” whose directory structure does not correspond to the DCF standard is inserted.
c All of your downloaded email messages are stored in the “Memory Stick.” Insert a
new “Memory Stick” that has sufficient memory and download your email again.
Also, check that the lock switch is set to release.
c You can restrict the file size of downloaded email messages. Check the setup of the
item “Restrict” on the Network Options screen.