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Miscellaneous
Message on
LCD Panel or Message on LCD Monitor Meaning and Corrective Action
in Viewfinder
Err09 PROTECTED A protected picture was attempted to be erased.
→ Cancel protect and try again. (page 92)
Err10 WRITE PROTECT A picture was attempted to be taken or erased
on a write-protected card.
→ Set the write-protect switch on the card to
OFF and take or erase the picture.
Err11 NO ROTATION INFO Rotation was attempted on a picture that was not
recorded by the camera.
→ Only pictures recorded by the camera can be
rotated. (page 83)
Err12 NO ID INFO A keyword was attempted to be added to a
picture that was not recorded by the camera.
→ Keywords can only be added to pictures
recorded by the camera. (page 83)
Err13
DATE & TIME NOT SET
The lithium button battery used to maintain the
internal clock has run out.
→ Contact your nearest Sony dealer or Sony
Customer Service. (page 27)
Err14 FORMAT ERROR A card that cannot be used in the camera is
inserted.
→ Initialize the card in the camera (page 30), or
insert a card that can be used. (page 28)
Err15 READ ERROR A picture that has not been recorded by the
camera or has damaged data is attempted to be
played back.
→ Play back a picture recorded by the camera
or that is undamaged.
Err16 WRITE ERROR The picture could not be recorded properly on
the card.
→ Retake the picture.
–––– BUSY The card is being accessed. The indicator
disappears when access is complete.
→ Wait until the indicator disappears.