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Troubleshooting
Your camera cannot play back images.
• There is no Album Image because you imported the image from a computer to the camera
using a Mass Storage connection. Perform [Scan Images] (page 59).
• The folder/file name has been changed on your computer. Perform [Scan Images] (page 59).
• When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
• The camera is in USB mode. Delete the USB connection (page 86).
The date and time are not displayed.
• The shooting information is not set to be displayed. Switch the display pattern using the DISP
(Screen display switch) button (page 16).
The image appears rough right after playback starts.
• The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the screen when a USB connection is made.
• Disconnect the USB cable (page 86).
The image does not appear on the TV screen.
• Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 64).
• Check whether the connection is correct (page 73).
Your camera cannot delete an image.
• Cancel the protection (page 47).
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 120).
You have deleted an image by mistake.
• Once you have deleted an image, you cannot restore it. We recommend that you protect
images (page 47), or use the “Memory Stick Duo” with the write-protect switch and set the
switch to the LOCK position (page 120) to prevent accidental erasure.
The resizing function does not work.
• You cannot resize movies.
Viewing images
Deleting/Editing images