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filename[C:\My Documents\_upload job\3075509111\3075509111DSCP2UC\02GB-DSCP2UC\13TRB.FM]
masterpage:L1adv-Left-04
model name1[DSC-P2]
[3-075-509-
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Computers (continued)
Symptom Cause Solution
Your computer does not
recognize your camera.
• The camera is turned off.
• The battery level is too low.
• You are not using the supplied USB cable.
• The USB cable is not connected securely.
• [USB CONNECT] is set to [PTP] in the SET UP
settings.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
pTurn on the camera (page 14).
pUse the AC power adaptor (supplied) (page 13).
pUse the supplied USB cable (page 42).
pDisconnect the USB cable, and securely connect it again. Make
sure that “USB MODE” is displayed on the LCD screen
(page 42).
pSet it to [NORMAL] (pages 50, 93).
pDisconnect the USB cables except for those connected to the
keyboard, the mouse, and your camera.
pInstall the USB driver (page 40).
pDelete the erroneously recognized device from your computer,
then install the USB driver (pages 40, 44).
You cannot copy images. • The camera is not correctly connected to your
computer.
• The copy procedure differs depending on your
OS.
—
pConnect the camera and your computer correctly using the USB
cable (See above).
pFollow the copy procedure that your OS suggests (pages 43, 44,
49).
pIf you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
The image cannot be
played back on a
computer.
—
—
pIf you are using the “PIXELA ImageMixer for Sony” software,
click on HELP.
pConsult the computer or software manufacturer.
The image and sound are
affected by noise when
you play back an image on
a computer.
• You are playing back the file directly from the
“Memory Stick.”
pCopy the file to the hard disk of the computer and then play the
file back from the hard disk (page75).
You cannot print an
image.
— pCheck the printer settings.
pSee “Choosing images to print” (page 67), or if you are using
the “PIXELA ImageMixer for Sony” software, click on HELP.
01cov.book Page 82 Wednesday, April 3, 2002 11:17 AM