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Troubleshooting
Cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” media. If it is full, do
one of the following:
– Delete unnecessary images (page 26).
– Change the “Memory Stick Duo” media.
• You cannot record images while charging the flash.
• Set the mode switch to (Still image) when shooting still images.
• Set the mode switch to (Movie) when shooting movies.
The subject is not visible on the screen.
• Your camera is set to the Playback mode. Set the mode switch to (Still image) or
(Movie) (page 20).
Anti-blur function does not work.
• The anti-blur function does not work when appears on the display.
• The anti-blur function may not work properly when shooting night scenes.
• Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
The image is out of focus.
• The subject is too close. Make sure to position the lens farther away from the subject than the
shortest shooting distance, approximately 5 cm (2 inches) (W)/50 cm (1 feet 7 3/4 inches) (T)
from the front of the lens, when shooting (page 21).
• (Twilight) mode or (Landscape) mode is selected in the Scene Selection mode when
shooting still images.
• The Focus preset function is selected. Select the auto focus mode (page 39).
• Refer to “If the subject is out of focus” on page 40.
Zoom does not work.
• You cannot use the Smart zoom depending on the image size (page 55).
• You cannot use the digital zoom while shooting movies.
• You cannot change the zoom scale while shooting movies.
The flash does not work.
• The flash is set to (Flash forced off) (page 21).
• You cannot use the flash when:
– [REC Mode] is set to [Burst] (page 36).
– (High Sensitivity) mode or (Twilight) mode is selected in the Camera (Scene
Selection) (page 32).
– Shooting movies.
• Set the flash to (Flash forced on) when (Landscape) mode, (Beach) mode, or
(Snow) mode is selected in the Camera (Scene Selection) (page 21).
Shooting still images/movies