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The remaining charge indicator is incorrect.
• The battery charge is quickly used up in the following cases:
– When you use the camera in an extremely hot or cold location.
– When you use the flash and zoom frequently.
– When you repeatedly turn the power on and off.
– When [Brightness] of the (screen display) is set to [Bright].
• A discrepancy arose between the remaining charge indicator and the actual remaining battery
charge. Fully discharge the battery pack once, then charge it to correct the indication.
• The battery pack is discharged. Insert the charged battery pack (page 13).
• The battery pack is dead. Replace it with a new one.
Cannot charge the battery pack while inside the camera.
• You cannot charge the battery pack using the AC Adaptor (not supplied). Use the battery
charger (supplied) to charge the battery.
Cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” (pages 26, 29) . If it is
full, do one of the following:
– Delete unnecessary images (page 34).
– Change the “Memory Stick Duo”.
• You cannot record images while charging the flash.
• When shooting a still image, set the shooting mode other than (Movie).
• Set the shooting mode to (Movie) when shooting movies.
• The image size is set to [640(Fine)] when recording movies. Do one of the following:
– Set the image size to other than [640(Fine)].
– Insert a “Memory Stick PRO Duo.”
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple or other streaks appear on
the image. This phenomenon is not a malfunction.
Cannot play back images.
• Press (Playback) button (page 19).
• The folder/file name has been changed on your computer.
• No guarantees are made for playing back, on this camera, files containing images which were
processed on a computer or images which were shot using other cameras.
• The camera is in USB mode. Delete the USB connection.
• You may not be able to play back some images stored on the “Memory Stick Duo” shot using
other cameras. Play such images in Folder View (page 32).
• This is caused by copying images on your computer to the “Memory Stick Duo” without
using the “PMB”. Play such images in Folder View (page 32).
Shooting still images/movies
Viewing images