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White, black, red, purple or other streaks appear on the image, or the image
seems reddish.
• This phenomenon is called smearing. This is not a malfunction.
The same image is shot several times.
• [REC Mode] is set to [Burst] or Exposure Bracket. Or, [Scene Recognition] is set to
[Advanced] (page 25).
Cannot play back images.
• Press (Playback) (page 19).
• The folder/file name has been changed on your computer.
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection.
• Playback is impossible if the Smile Shutter is in standby mode. Exit standby mode by
pressing the shutter button all the way down.
Viewing images