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Troubleshooting
Your camera cannot record images.
• Check the free capacity of the internal memory or “Memory Stick Duo” (page 28). If it is full,
do one of the following:
– Delete unnecessary images (t step 6 in “Read This First”).
– Change the “Memory Stick Duo”.
• You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 108).
• You cannot record images while charging the flash.
• When shooting a still image, set the mode dial to a position other than .
• Set the mode dial to when shooting movies.
• The image size is set to [640(Fine)] when recording movies. Do one of the following:
– Set the image size to other than [640(Fine)].
– Insert a “Memory Stick PRO Duo” (page 108).
The subject is not visible on the screen.
• Your camera is set to the Playback mode. Press the shutter button halfway down, change the
mode dial position, or press to change to the recording mode (
t step 6 in “Read This
First”).
Recording takes a long time.
• The NR slow shutter function is activated (page 24). This is not a malfunction.
The image is out of focus.
• The subject is too close. Record in the close-up (Macro) recording mode. Make sure to
position the lens farther away from the subject than the shortest shooting distance,
approximately 2 cm (13/16 inches) (W)/90 cm (35 1/2 inches) (T), when shooting. (
t step 5
in “Read This First”).
• (Twilight) or (Landscape) is selected in the Scene mode when shooting still images.
• The manual focus is selected. Select the auto focus mode using the FOCUS button (page 38).
• Confirm that the setting of [Conversion Lens] is correct (page 61).
Precision digital zoom does not function.
• Set [Digital Zoom] to [Precision] (page 57).
• This function cannot be used while shooting movies.
Smart zoom does not function.
• Set [Digital Zoom] to [Smart] (page 57).
• This function cannot be used when:
– The image size is set to [6M] or [3:2].
– Shooting in Multi Burst mode.
– Shooting movies.