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Troubleshooting
Computers (continued)
“Memory Stick”
Symptom Cause Solution
The image is affected by
noise when you play back
an image on a computer.
• You are playing back the file directly from the
“Memory Stick.”
pCopy the file to the hard disk of the computer and then play the
file back from the hard disk (page 80).
You cannot print an
image.
— pCheck the printer settings.
pClick on HELP files for the “PIXELA ImageMixer for Sony”
software.
An error message appears
when you insert the
supplied CD-ROM in your
computer.
• The computer display is not set correctly. pSet the computer display as follows:
Windows: 800×600 dots or higher
High Color (16-bit, 65 000 colors) or more
Macintosh: 800×600 dots or higher
32 000-color mode or higher
Symptom Cause Solution
You cannot insert a
“Memory Stick.”
• You are inserting it backwards. pInsert it from the right side (page 23).
You cannot record on a
“Memory Stick.”
• The write-protect tab on the “Memory Stick” is
set to the LOCK position.
• The “Memory Stick” is full.
pChange the LOCK position (page 100).
pDelete unnecessary images (page 39).
You cannot format a
“Memory Stick.”
• The write-protect tab on the “Memory Stick” is
set to the LOCK position.
pChange the LOCK position (page 100).
You have formatted a
“Memory Stick” by
mistake.
• All the images on the “Memory Stick” are
deleted by formatting, and they cannot be
recovered.
pSet the “Memory Stick” write-protect tab to the LOCK position
(page100) to prevent formatting it by mistake.