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Troubleshooting
Symptom Cause and/or Corrective Actions
• The LCD panel is open.
c Close the LCD panel (p. 28).
• The contrast between the subject and background is too
high. This is not a malfunction.
• This is not a malfunction.
• Slow shutter, Super NightShot or Color Slow Shutter is
activated. This is not a malfunction.
• If 10 minutes elapse after you set the POWER switch to
CAMERA or DEMO MODE is set to ON in the menu
settings without a cassette and a “Memory Stick” inserted,
your camcorder automatically starts the demonstration.
c Insert a cassette or a “Memory Stick” and the
demonstration stops.
You can also cancel DEMO MODE (p. 207).
• NIGHTSHOT is set to ON.
c Set it to OFF (p. 34).
• NIGHTSHOT is set to ON in a bright place.
c Set it to OFF (p. 34).
• The backlight is active.
c Set it off (p. 34).
• BEEP is set to OFF in the menu settings.
c Set it to MELODY or NORMAL (p. 208).
• Set the STEADYSHOT in the menu settings to OFF
(p. 201).
• The power of the external flash is off or the power supply
is not installed.
c Turn on the external flash or install the power supply.
• Two or more external flashes (optional) are attached.
c Only one external flash (optional) can be attached.
(continued on the following page)
Types of trouble and how to correct trouble
The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny white, red, blue or green
spots appear on the screen.
An unknown picture is displayed on
the screen.
The picture is recorded in incorrect or
unnatural colors.
The picture appears too bright, and
the subject does not appear on the
screen.
The click of the shutter does not
sound.
Black bands appear when you
record TV or computer screen.
An external flash (optional) does not
work.