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Additional information
Symptom Cause and/or Corrective Actions
• COMMANDER is set to OFF in the menu system.
m Set it to ON. (p. 31)
• Something is blocking the infrared rays.
m Remove the obstacle.
• The batteries are not inserted with the correct polarity.
m Insert the batteries with the correct polarity. (p. 85)
• The batteries are dead.
m Insert new ones. (p. 85)
• DISPLAY is set to V-OUT/LCD in the menu system.
m Set it to LCD. (p. 31)
• Moisture condensation has occurred.
m Remove the cassette and leave the camcorder for at least
1 hour. (p. 67)
• Some troubles occur in your camcorder.
m Remove the cassette and insert it again, then operate the
camcorder.
Trouble check
The supplied Remote Commander
does not work.
Others
Symptom Cause and/or Corrective Actions
• The contrast between the subject and background is too
high. The camcorder is not malfunctioning.
m Change locations.
• The camcorder is not malfunctioning.
• EDIT is set to ON in the menu system.
m Set it to OFF. (p. 33)
• The video heads may be dirty.
m Clean the heads using the Sony V8-25CLH/V8-25CLD
cleaning cassette (not supplied). (p. 68)
• The LCD panel is open.
m Close the LCD panel. (p. 17)
• If 10 minutes elapse after you set the POWER switch to
CAMERA without inserting a cassette, the camcorder
automatically starts the demonstration or DEMO is set ON
in the menu system.
m Insert the cassette and the demonstration stops.
You can deactivate the demonstration. (p. 32)
• Incorporated fluorescent tube is worn out.
m Please contact your nearest Sony dealer.
• The self-diagnosis function is activated.
m Check the code and solve the problem. (p. 76)
• NIGHTSHOT is set to ON.
m Set it to OFF. (p. 37)
The five digit code appears.
A vertical band appears when a
subject such as lights or a candle
flame is shot against a dark
background.
The picture does not appear on the
LCD screen.
An unknown picture is displayed in
the viewfinder or on the LCD screen.
The picture does not appear in the
viewfinder.
The picture is “noisy”.
The playback picture is not clear.
A vertical band appears when
shooting a very bright subject.
The beep sounds for 5 seconds.
The picture from a TV or VCR does
not appear even when the camcorder
is connected to outputs on the TV or
VCR. (CCD-TRV65/TRV615 only)
Picture is recorded in incorrect/
unnatural color. (CCD-TRV35/
TRV65/TRV315/TRV615 only)