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4. Daytime photos or videos appear too dark
a. Make sure that the camera is not aimed at the sun or other
light sources during the day.
5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving
subjects, the 5MP resolution setting (“HI”) may not perform as
well as the 2MP setting (“Lo”).
b. If you have multiple images where fast moving subjects
produce streaks on the photo, try the 2MP setting instead.
6. Red , green or blue color cast
a. Under certain lighting conditions, the sensor can become
confused resulting in poor color images.
b. If this is seen on a consistent basis, then the sensor may need
servicing. Please contact Tasco customer service.
7. Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the
end of the battery life, the camera may choose to record shorter
video clips to conserve power.
Photos Do Not Capture Subject of Interest
1. Try to set your camera up in an area where there is not a heat
source in the camera’s line of sight.
2. In some cases, setting the camera near water will make the
camera take images with no subject in them. Try aiming the
camera over ground.
3. Try to avoid setting the camera up on small trees that are prone
to being moved by strong winds.
4. Remove any limbs which are right in front of the camera lens.
PIR Sensor LED Flashes/Doesn’t Flash
1. When the camera is in the “Setup” mode, the PIR Indicator LED
on the front of the camera will ash when it senses motion. This
is for setup purposes only and will help the user aim the camera.
Troubleshooting / FAQ