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Q: Why does the Wireless Camera work locally but not
externally?
A1: Might be caused from the firewall protection. Need to
check the Internet firewall with your system administrator.
A2: The default router setting might be a possible reason.
Need to double check if the configuration of the default router
settings is required.
Q: Why does a series of broad vertical white line appear through
out the image?
A: A likely issue is that the CMOS sensor becomes
overloaded when the light source is too bright such as direct
exposure to sunlight or halogen light. You need to reposition
the Wireless Camera into a more shaded area immediately as
this will damage the CMOS sensor.
Q: There is bad focus on the camera, what should be done?
A1: The focus might not be correctly adjusted for the line of
sight. You need to adjust the camera focus manually as
described in Adjust Camera Focus.
A2: There is no adaptor fitted with your C-type lens. If you
have previously changed the supplied CS-type lens, you may
have unintentionally installed a C-type lens without fitting the
adaptor first.
Q: Noisy images occur how can I solve the problem?
A1: The video images might be noisy if the Wireless Camera
is used is a very low light environment. To solve this issue
you need more lighting.