Filter
Top Products
12
Problem Possible cause Solution
I output 3D video/
photo playback to
my home HDTV.
But the 3D effect
does not work.
Your TV/display is
2D and therefore
does not support
the format of the 3D
les.
Covert the 3D video/photo into red/
cyan format. Then play and output the
converted le on your 2D HDTV/display.
You also need to wear the accessory
red/cyan glasses.
I output 3D video/
photo playback
to my home 3D
HDTV. But the 3D
effect does not
work.
The system of your
3D TV/display is not
correctly set up to
support the format
of the 3D les.
Select “side-by-side” setting in your 3D
HDTV/display to correctly display the 3D
effect.
I play my 3D
videos/ photos on
my 3Dfeatured
PC/notebook.
But the 3D effect
does not work.
The PC/notebook
does not support
“side-by-side” 3D
format or the system
is not correctly set
up.
1) If your 3D PC/notebook is “Nvidia 3D”
compatible, you can set the TotalMedia
HDCam program to support “Nvidia 3D”
directly.
2) If your PC/notebook is not “Nvidia 3D”
compatible, you may consider installing
“Nvidia 3D kit” to support the effect.
3) You can download and install the 3D
freeware “Stereoscopic Player”, and set
up the software to support “side-by-side”
3D effect.
Flash occurs
when I wear my
Shutter Glasses
(that comes with
3D HDTV/display)
to watch 3D les.
You are watching
3D les under 50Hz
or 60Hz uorescent
light.
Turn off the uorescent light to avoid
interference and then watch the 3D les.
Troubleshooting