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Problem Source Solution
Picture is not
clear
The lens is dirty • Clean the lens.
Hands were not steady
when taking the picture
• Ensure hands are steady when taking
picture and remain steady one moment
after clicking the Shutter button.
The pictures are
blurred
The picture subject was
not in the focus range of
the camera
• Keep a minimum distance of 60 inches
between the picture subject and the
camera lens to stay in the focus range
of the camera.
The flash
doesn't fire
The flash mode is set to
Off
• Set the flash to any other mode except
Off.
Camera power is off • Turn on the camera.
USB cable is not securely
connected
• Connect cable to camera and computer
port.
The computer
cannot
communicate
with the camera
Driver is not installed (for
Windows 98SE users)
• Install the camera driver.
Camera power is off • Turn on the camera.
USB cable is not securely
connected
• Connect cable to camera and computer
port.
The PC Camera
doesn't work
Driver is not installed • Install the camera driver.