Troubleshooting 97
Power-on problems flowchart
Symptoms:
• The server does not power on.
• The system power LED is off or amber.
• The external health LED is red or amber.
• The internal health LED is red or amber.
NOTE: For the location of server LEDs and information on their
statuses, refer to the server documentation.
Possible causes:
• Improperly seated or faulty power supply
• Loose or faulty power cord
• Power source problem
• Power on circuit problem
• Improperly seated component or interlock problem
• Faulty internal component
Item Refer to
1 Server user guide, located on the Documentation CD, or the HP
website (http://www.hp.com/products/servers/platforms
).
2 "HP Insight Diagnostics (on page 78)" or in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation
CD or on the HP website (http://www.hp.com/support
).
3 "Loose connections (on page 91)" or in the HP ProLiant
Servers Troubleshooting Guide located on the Documentation
CD or on the HP website (http://www.hp.com/support
).
4 Server maintenance and service guide, located on the
Documentation CD, or the HP website
(http://www.hp.com/products/servers/platforms
)
