HP StorageWorks SN6000 Fibre Channel Switch Installation and Reference Guide 9
Rack stability
WARNING! To reduce the risk of personal injury or damage to equipment:
• Extend leveling jacks to the floor.
• Ensure that the full weight of the rack rests on the leveling jacks.
• Install stabilizing feet on the rack.
• In multiple-rack installations, secure racks together.
• Extend only one rack component at a time. Racks may become unstable if more than one component is
extended.
HP technical support
Telephone numbers for worldwide technical support are listed on the HP support website:
http://www.hp.com/support/
.
Collect the following information before calling:
• Technical support registration number (if applicable)
• Product serial numbers
• Product model names and numbers
• Applicable error messages
• Operating system type and revision level
• Detailed, specific questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts
do not qualify for CSR. Your HP authorized service provider will determine whether a repair can be
accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
This product has no customer replaceable components.
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
Subscription service
HP strongly recommends that customers sign up online using the Subscriber's choice website:
http://www.hp.com/go/e-updates
.
• Subscribing to this service provides you with e-mail updates on the latest product enhancements, newest
versions of drivers, and firmware documentation updates as well as instant access to numerous other
product resources.
• After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
