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Troubleshooting (cont.)
Part of the recorded image is missing.
◗ The lens may have been partially covered (e.g., by a finger). Make sure the lens and flash
are not obstructed.
The wrong date and/or time are displayed.
◗ The date and time are incorrectly set. Set the correct date and time.
PhotoWise can’t find the camera.
◗ The camera may be turned off. Turn the Mode switch to PLAY.
◗ The serial cable may be connected incorrectly. Check the cable and its connections.
◗ The batteries may be too weak. Replace them.
◗ (Windows users) The serial port setting may be incorrect. Your PC must have a serial port
dedicated to the ePhoto 1280. If your computer is running other software packages in the
background that periodically check the serial port (e.g., personal digital assistants), these
packages must be turned off to avoid interfering with PhotoWise.
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