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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Milk is not
foaming?
• Milk is warm or too hot
to foam.
• Use cold, fresh milk.
• Do not re-foam already
heated milk.
• Try reducing milk volume
in jug.
Milk is
not heating?
• Ensure jug is correctly
positioned onto power base.
• Press START/STOP button to
commence cycle.
Ensure light is illuminated
and not flashing.
• Increase temperature by
turning the START | STOP dial
to the right.
Frothing disc is
not moving or
is dislodged?
• Frothing disc is not
inserted correctly.
• Frothing disc has
dislodged during
operation.
• Ingredients have been
added too quickly.
1. Stop operation.
2. Remove liquid from jug.
3. Insert disc firmly into jug.
4. Refill jug with liquid.
5. Add ingredients (if desired)
slowly and in small quantities.
Ingredients are
not melting?
• Ingredients have been
added before milk has
warmed up.
• Ingredients are too large.
• Allow the milk frother to stir
for a few seconds before
adding ingredients.
• Ensure ingredients are in
small pieces.
Milk is too cold/
too hot?
• Adjust temperature dial to suit
personal preference.
• Always operate unit between
MIN and MAX level markings
inside jug.
Emergency stop • To stop operation at any time,
press the START | STOP
button. Operation has stopped
once the button surround has
stopped flashing.