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Canon CP720 Photo Printer User Manual

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Appendices

Troubleshooting Tasks and Index

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Getting Ready PrintingOverview

When the printer encounters some kind of problem, a symbol appears

in the LCD monitor to indicate the error type. Take the action

recommended for the error symbol. Error messages will also display in a

camera’s LCD monitor when the camera is connected to the printer.

•Theimagethumbnail(atiny imageincludedforcheckingthe

image)maynotbeincludedwiththeimagedata.Inthiscase,

theimagedatastillbeprinted.

•Theimagefilemaybecorrupted.In thiscase,theimage

cannotbeprinted.

•Checktoseeifamemorycardisin

theprinter.

•Checktoseeifthememorycardisproperlyinsertedallthe

wayintotheslot.

•Checktoseewhetherthereareanyimagesonthememory

card.

•Youattemptedtoprintthefollowingtypesofimage.

•Imagesshotonanothercameraorasanotherdatatype

•Imagesdownloadedto

andeditedonacomputer

•Imagesexceedingthe8,000x6,000pixellimits

•Imageswithcorrupteddata

•Pressthebuttontoreturntothepriorscreen.

• Confirmthatthepapercassetteisfirmlyinsertedalltheway

intotheprinter.

• Confirmthatthereispaperinthepapercassette.

•Ifthepaper

isnotfeedingcorrectlyintotheprinter,remove

thepapercassetteaswellasanypaperleftintheprinter.

•Checktoseeifthereisanypaperinthepapercassetteofa

sizethatcannotbeprinted.

•Turnthepoweroffandthenbackon.

• Contactacustomersupport

centerifthepaperwillnotcome

outevenwhenthepoweristurnedbackon.

• Confirmthattheinkcassetteisinserted.

•Iftheinkcassetteisspent,replaceitwithanewone.

•Checkthepaperandinkcombinationforamismatch.

Error Symbols

Cannot Display Image

No Images on Memory Card

Cannot Read Image

PRINT/STOP

No Paper

Paper Jam

No Ink

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