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List of Messages for Wi-Fi Functions
Quickly erases all files and deletes partitions from the external hard drive. Initialize?
- If you initialize the hard drive, all data it contains will be lost, including any partitioned drives.
If necessary, back up data and then initialize the hard drive with the camcorder.
The compact power adapter was disconnected. Could not safely remove the external hard
drive.
- While the camcorder was connected to an external hard drive, the camcorder’s compact
power adapter was disconnected and the connection was ended. Check whether data in the
hard drive was corrupted.
An error occurred during FTP communication File transfer was not completed
- Turn off the camcorder and FTP server. After a short while, turn them on again and try to send
the data again.
An error occurred while communicating to the computer (Network Utility) File transfer was
not completed
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the
wireless signal. Try using the camcorder in a location farther away from such appliances.
- Turn off the camcorder and wireless router. After a short while, turn them on again and try to
send the data again. If the problem persists contact a Canon Service Center.
Cannot connect to FTP server
- Make sure that the camcorder and FTP server have the same IP address configured.
- This message will appear if the encryption key is incorrect when the encryption method is set
to [Open]. The encryption key is case sensitive so make sure to enter it correctly.
- The port number is usually 21 so make sure both the camcorder and FTP server are config-
ured with this setting.
- If the Address setting in the FTP server is not configured, set the DNS server address in the
camcorder. Also, make sure that the server name for the FTP server is correctly entered.
- Turn on the FTP server.
- A firewall may be blocking the connection. Set the firewall to allow the connection. For users
of Windows XP SP2 and later, set Windows Firewall to allow the connection.
- If you are using a wireless gateway router, make sure all of the devices in the network, includ-
ing the camcorder, are configured with the correct gateway address.
- If the FTP server is configured to accept only one particular IP address, change the setting so
that it can accept the camcorder’s TCP/IP IP address.
- The maximum number of connections to the FTP server has been exceeded. Reduce the num-
ber of connections or increase the maximum number.
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