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Troubleshooting
Troubleshooting
The camera will
not record
CF card not formatted correctly. z Format the CF card. (See Formatting a CF
Card (p. 19)).
z If reformatting does not work, the CF card logic
circuits may be damaged. Contact the nearest
Canon Customer Help Desk.
Cannot play back You attempted to play back
images shot with another camera
or images edited at a computer.
z Computer images that cannot be played back
will playback if they are added to the camera
using the bundled software program
ZoomBrowser EX or ImageBrowser. See the
ZoomBrowser EX/ImageBrowser Software
User Guide (PDF).
File name was changed with a
computer or file location was
changed.
z Set the file name or location to the file format/
structure of the camera (See About File and
Folder Numbers (p. 119)).
Lens will not
retract
Battery cover or CF card slot cover
opened with camera on.
z Close the CF card slot cover or battery cover,
then turn off the camera.
Battery cover or CF card slot cover
opened while camera was
recording to CF card (warning
signal sounds).
z Close the CF card slot cover or battery cover,
then turn off the camera.
Problem Cause Solution