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Check the following before contacting your Canon supplier.
The wireless controller does not work.
Check 1: The LED is not lit.
Response: Check that the plug is inserted into the main power outlet correctly and
pushed in all the way.
→
P.14
Check 2: The LED is red.
Response: The camera is switched off. Press the
p
button on the wireless controller
to switch the camera on.
→
P.21
Check 3: The LED is orange.
Response: Operation is restricted by the ID mode function. Reset the ID correctly or
cancel ID mode operation.
→
P.29–31
Check 4: The LED is green.
Response: • Check the remaining charge in the wireless controller batteries.
• Ensure that you are using the wireless controller inside its effective range.
→
P.15
There is no picture on the monitor.
Check 1: The LED is red.
Response: The camera is switched off. Press the
p
button on the wireless controller
to switch the camera on.
→
P.21
Check 2: The components are not all connected correctly.
Response: Check that the components are all connected correctly.
→
P.13
Check 3: Power to the camera or monitor is not switched on.
Response: Turn power on for the camera and monitor.
→
P.14
Cannot adjust the camera head angle properly.
Check 1: The camera head will not move to the limit of its range of movement.
Response: Something has directly moved the camera head. Press the
h
button on
the wireless controller.
→
P.16
Check 2: Restrictions have been applied to the range of camera head
movement.
Response: Change the range of camera head movement.
→
P.26
Troubleshooting