Canon XC-10 Camcorder User Manual


 
151
Troubleshooting
Menus
Table of Contents Index
Wi-Fi error. Incorrect encryption method.
- Make sure the camcorder and access point are using the same authentication/encryption method.
- If the access point is using MAC address filtering, enter the camcorder’s MAC address in the access point’s
configuration screen.
Wi-Fi functions are not available in this index screen.
- The Wi-Fi function cannot be activated from a clip playback index screen. Activate the function from the photo
playback index screen.
Wireless communication is not working correctly
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using
the camcorder in a location farther away from such appliances.
- Turn off the camcorder and access point (wireless router). After a short while, turn them on again and perform the Wi-
Fi network setup again. If the problem persists contact a Canon Service Center.