and hardware components must be installed by the installer of the Cisco Unity system. The Cisco
Unity software package is purchased from Cisco or from a Cisco reseller. The package includes all
required software except Windows 2000 Server.
This document explains how to install a Windows 2000 Server for the most common Cisco Unity Component
System configurations. If you have a Base Line system, the tasks explained in this document are performed by
the installation CD that came with your system.
This document does not include tasks such as installing and configuring Active Directory, SQL, Exchange,
and so forth because these tasks are dependent on how the Cisco Unity is integrated into the network. Refer to
Cisco Unity 3.1(6) Installation Guide: Selecting the Correct Installation Options for more information on
which Cisco Unity option is correct for your network.
Installing Windows 2000 Server for a Cisco Unity Component System involves doing an initial installation
from the Windows 2000 Server CD followed by a series of installation tasks using different CDs to install
Service Packs, Hot Fixes, and other required components. The resulting server configuration will be ready to
host any of the six possible Cisco Unity server configurations as explained in Cisco Unity 3.1(6) Installation
Guide: Selecting the Correct Installation Options.
There are three appendices included at the end of this document. Two of them cover the optional tasks of
changing the computer's name and creating bootable installation floppy disks if your CD−ROM drive is not a
bootable device. If you plan to change the name of your computer, do it as soon as possible. There are a few
applications such as SQL that do not work properly if you change the computer's name after you have
installed them. The third appendix explains how to configure the minimum TCP/IP parameters that are
required for most Cisco Unity servers. Cisco Technical Support recommends that you do not use Dynamic
Host Configuration Protocol (DHCP) in order to configure the TCP/IP parameters for Cisco Unity servers.
Prerequisites
You should assemble all of the CDs that you require before you begin. This includes these CDs:
Windows 2000 Server Disk (Provided by customer, not included with a Cisco Unity Component
System).
•
The Cisco Unity CDs: CD 1; Service Packs CD; Additional Localizations CD (if you want to install
additional languages).
•
Internet Explorer 5.5 CD that shipped with Cisco Unity.•
Any additional drivers that you might require. For instance, if you use a Dell Server with a Dell PERC
2 Redundant Array of Independent Disks (RAID) controller, the driver diskette B3070 is required
because the Windows 2000 Server installation program does not contain these drivers. This disk is
available from Dell's web site .
Note: If the Windows installation fails because Windows cannot detect your hard disks and you do
not have the correct third party disk drivers available, you need to contact the manufacturer of your
server to obtain the necessary drivers. Please do not contact Cisco Technical Support for assistance in
obtaining drivers for your server.
•
You should have a plan for how the hard disk or disks on your server will be partitioned. If you are using
RAID you should configure the compartments before you start the Windows 2000 Server installation.
An explanation of disk partitioning and RAID configuration is beyond the scope of this document.