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TROUBLESHOOTING
TROUBLESHOOTING
If any problems arise with the Concord 1500, refer to this troubleshooting chart:
Symptom Possible cause Solution
The camera doesn’t
turn on.
The battery is drained.
Change or recharge the battery. Also, check for
correct polarity (orientation) of the batteries.
Power button must be pressed
for 3 to four seconds
Press and hold the Power button until “ON”
appears in the status display
The camera won’t
capture a image. Is the camera turned on?
The camera powers off automatically after 60
seconds. Make sure the camera’s power is ON
before taking an image.
Is the camera connected to a
computer?
The camera’s buttons are not functional when
connected to a PC. Disconnect the camera to
capture more images.
The light condition is
insufficient.
Turn the flash mode to Flash ON.
The camera is processing.
Wait for the camera to store files. The image
number blinks at status LCD while the camera is
processing and stops blinking when the camera
is ready for use.
Can’t download
images to the PC.
Connection may have failed,
and make sure that “ PC” is
displayed on the LCD of the
camera.
Check to ensure that all connections are secure.
Look for Removable Disk under My Computer.
Can’t play back the
video clips on the
computer under
Windows 98SE or
Windows 2000.
The software of Ulead Photo
Explorer SE Basic from
the supplied CD-ROM has
not been installed on your
computer.
Install Ulead Photo Explorer SE Basic from the
supplied CD-ROM, and restart your computer
after installing it.
Can’t play PC Cam
on the computer.
The camera driver from
the supplied CD-ROM has
not been installed on your
computer.
Install the camera driver from the supplied CD-
ROM.
Make sure “ PCC” is displayed
on the LCD of the camera.
Press the
button until “ PCC” is displayed
on the LCD of the camera.
I get a blurred
image when
downloading my
images to my
computer.
There may be a momentary
delay between pressing the
shutter button and the actual
exposure.
Hold your camera steady until you hear a “beep”
which indicates the exposure is completed.
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