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8 Appendix
Troubleshooting
Symptom Cause Solution
Camera does not turn on.
- The batteries are inserted
incorrectly.
- The batteries are dead.
- The battery compartment
door is open.
- Reload the batteries.
- Replace with new batteries.
- Make sure the battery
compartment door is properly
closed.
The camera does not take
pictures.
- The camera is set to
Playback mode.
- The flash is charging
- The memory is full.
- The SD card is not
formatted correctly.
- Set the camera to Photo mode.
- Wait for the flash to charge.
- Reformat the SD card.
- The card may be defective, use
a new card.
Image is not recorded
when the shutter button is
pressed.
- The camera is set to
Playback mode.
- The flash is charging
- Memory is full.
- Set camera to Photo mode.
- Wait for flash to charge.
- Make space in memory by
deleting unwanted images or
downloading files to a
computer.
The flash doesn't fire. The Flash mode is set to OFF. Set the flash to any mode except
OFF.
Images are blurry or out of
focus
- The camera was moving
when the image was
captured.
- The subject was beyond the
focal range of the camera.
- Hold the camera steady.
- Turn the Macro mode on if the
subject is very close.
- Turn Macro mode off when
shooting distant subjects.
Images are not displayed
on the LCD screen.
A memory card with non-EXIF
images (recorded with another
camera) is loaded.
This camera cannot display non-
EXIF images.
Images are not saved in
memory.
The camera was turned off
before the image was stored in
memory.
If the battery low indicator
appears on the LCD screen,
replace the batteries immediately.
Cannot transfer images to
a computer after
connecting the USB cable.
The USB driver is not installed. - Install the USB driver before
you connect the camera to a
computer.
- Turn the camera on.
Images do not appear on
the television.
- The cable is not connected
securely.
- The TV Out setting is
incorrect.
- Use the included video cable to
connect the camera to a TV.
- Set the video system to the
correct setting, NTSC or PAL.