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Troubleshooting
Problem Possible
Cause
Solution
Cannot turn on
the video
camera.
The battery is not
inserted
correctly.
Insert the batter
y
correctly.
The battery has no
power.
Charge the battery.
The video
camera
suddenly turns
off.
The auto power off
function is
enabled.
Turn the power on
again.
The video camera
is running out of
battery power.
Charge the battery.
The captured
image is not
stored in
memory.
Before the image
is saved the
power has been
cut off.
When the battery
indicator turns red,
charge the battery
immediately.
The video
camera turns
off when
capturing
image using
the self-timer.
The video
camera is
running out of
battery power.
Charge the battery.
The image is
out of focus.
The subject is
beyond focus
range.
Please take a picture
within the available
focus range.