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69
Troubleshooting
Troubleshooting
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Problem
images
Pictures are
blurred.
The lens is dirty. Clean the lens. 66
The lens is blocked. Keep objects away from the lens. 11
a is displayed during shooting and the
focus frame is displayed in red.
Check focus before shooting.
12, 15,
72
b is displayed during shooting. Use the fl ash or a tripod. 18
Pictures are
mottled.
The ambient temperature is high and the
subject is poorly lit.
This is normal and does not indicate a mal-
function. Choose a lower sensitivity.
46
Playback
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Pictures
Pictures are
grainy.
The pictures were taken with a diff erent
make or model of camera.
——
Playback zoom
unavailable.
The pictures were taken at an image size of
k or with a diff erent make or model of
camera.
——
Audio
No sound in
movie play-
back.
Playback volume is too low. Adjust playback volume. 61
The microphone was obstructed. Hold the camera correctly during recording. 30
The speaker is obstructed. Do not cover the speaker during playback. 32
Deletion
Selected pic-
tures are not
deleted.
Some of the pictures selected for deletion
are protected.
Remove protection using the device with
which it was originally applied.
52
Frame no.
File numbering
is unexpect-
edly reset.
The battery-chamber cover was opened
while the camera was on.
Turn the camera off before opening the bat-
tery-chamber cover to replace the battery or
insert a memory card.
60