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Troubleshooting
e If you think the camera is faulty, check the following once more.
Troubleshooting Possible causes Solutions
Can only select “Suppressed
Flash” flash mode.
Continuous shooting is selected. Set continuous shooting to OFF.
Can’t use the flash to take
pictures.
i The shutter button was pressed while the
flash was charging.
i The batteries are exhausted.
i The Suppressed Flash mode is selected.
i Wait until charging is completed before
pressing the shutter button.
i Load new fully charged batteries.
i Set the flash mode to Auto, Red-eye
Reduction or Forced Flash (The flash cannot
be used in some modes).
The photographed image
is dark even though I used
the flash.
i The subject is too far away.
i Your finger was covering the flash/flash
control sensor.
i Move to within the effective flash range
before taking the shot.
i Hold the camera correctly.
The image is blurred.
i The lens is dirty.
i You photographed scenery with Macro mode
selected.
i You took a close-up shot without selecting
Macro mode.
i You are shooting a subject that is not suited
to autofocusing.
i Clean the lens.
i Cancel Macro mode.
i Select Macro mode.
i Use AF/AE lock to take the shot.
The playback image is
faded when I used the
flash to take a picture.
i There is dust on the flash control sensor. i Use an applicator such as a cotton swab to
clean the flash control sensor.
There is speckling on the
image.
The shot was taken with a slow shutter speed (long
exposure) in a high-temperature environment.
This is a characteristic of CCDs and does not
indicate a camera fault.