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Troubleshooting Possible causes Solutions
The camera does not
emit any sound.
Frame erase does not
erase the frame.
The ERASE ALL function
does not erase all the
frames.
Screens are not
displayed in English.
There is no image or
sound on the TV.
The TV image is black
and white.
When connecting the
camera to a PC, the
photographed image or
playback image appears
on the camera’s screen.
Nothing happens when
using the Mode dial.
The camera no longer
works correctly.
Cannot print with
PictBridge.
The camera was
connected to a PC when
the USB mode was set to
“
®
”.
i The camera volume is set too low.
iThe microphone was blocked during
shooting/recording.
iThere is something covering the speaker
during playback.
Some frames may be protected.
A language other than English is selected in
the “
ô
” setting in the “
˜
” SET-
UP menu (➡P.100).
iThe included A/V cable was connected
during movie playback.
iThe camera is not connected to the TV
correctly.
i “TV” is selected as the TV input.
i The “
õ
” video output setting is incorrect.
i The TV volume is turned down.
The “
õ
” video output setting is incorrect.
iThe USB cable (mini-B) is not correctly
connected to the PC or camera.
i The PC is not turned on.
i Camera malfunction.
i The batteries have run out.
The camera has suffered an unforeseen
problem.
“
®
” PICTBRIDGE is not selected in “
ò
”
USB mode in the “
˜
” SET-UP menu.
i Adjust the volume.
iTake care not to block the microphone
during shooting/recording.
iMake sure that the speaker is uncovered.
Unprotect frames using the camera on which
the protection was first applied.
1Press the “MENU/OK” button to display the
menu.
2Press “a” or “b” to select “
˜
” SET-UP and
press “c”.
3Press “a” or “b” to select “
ô
” .
4Press “c”.
5Press “a” or “b” several times to select
“ENGLISH”.
6Press the “MENU/OK” button.
iAfter the movie playback mode is stopped,
connect the camera and TV correctly.
i Connect the camera and TV correctly.
i Set the TV input to “VIDEO”.
iChange the setting to “NTSC” or “PAL”
(➡P.100).
i Adjust the volume.
Change the setting to “NTSC” or “PAL”
(➡P.100).
iSet up the camera, and connect the USB
cable (mini-B) correctly.
i Turn the PC on.
iBriefly remove the batteries or disconnect
the AC power adapter. Then reload the
batteries or reconnect the AC power adapter
and try again.
i Load new or fully charged batteries.
Briefly remove the batteries or disconnect the
AC power adapter. Then reload the batteries
or reconnect the AC power adapter and try
again. If you think the camera is faulty,
contact your FUJIFILM dealer.
Select “
®
” PICTBRIDGE in “
ò
” USB
mode in the “
˜
” SET-UP menu.
Perform steps 1 to 3 to remove the camera
from the PC.
h Windows
1The “New Hardware Found” wizard or
“Scanner and Camera” wizard appears. If
the wizard does not appear, proceed to
step
3
.
2
Click the [Cancel] button.
3
Disconnect the camera from the PC.
h Macintosh
1
The window for locating the driver appears.
If the window does not appear, proceed to
step
3
.
2
Click the [Cancel] button.
3
Disconnect the camera from the
Macintosh.
Troubleshooting Possible causes Solutions
132
Troubleshooting eIf you think the camera is faulty, check the following once more.
No power.
Power cuts out during
operation.
Batteries run out quickly.
No photograph is taken
when pressing the
shutter button.
Focusing is slow.
Cannot set the camera to
Macro (close-up) mode.
Cannot select continuous
shooting.
Cannot set exposure
compensation.
Cannot use the flash.
The flash settings are
restricted and cannot be
selected.
The playback image is
dark even though the
flash was used.
The image is blurred.
There is speckling on the
image.
i The batteries have run out.
iThe AC power adapter plug has come out of
the power outlet.
i The batteries are loaded backwards.
iThe battery cover is not closed correctly.
The batteries have run out.
iCamera is being used in extremely cold
conditions.
iThe terminals are soiled.
iThe batteries can no longer be recharged.
iThe rechargeable batteries (if used) have
become deactivated, or the battery capacity
has diminished due to the memory effect.
i No media is inserted.
i The media is full.
i The media is not formatted.
iThe xD-Picture Card contact area is soiled.
i The media is damaged.
i The batteries have run out.
The external AF sensor is dirty.
Photography mode is set to “
U
”, “
,
” or “
/
”.
Multiple exposure mode is selected.
The Mode dial is set to “
B
”, “
√
”, “
À
”,
“
U
”, “
,
”, “
/
” or “>”.
iThe shutter button was pressed while the
flash was charging.
i The flash is not popped up.
i The batteries have run out.
iThe camera is set to “
À
” or “
,
” in
Photography mode.
i Continuous shooting is selected.
i Super macro mode is selected.
The Photography mode is set to “
B
”,
“
√
”, “
À
”, “
,
”, “
/
”, “
M
”, “
<
” or “
>
”.
i The subject is too far away.
i Your finger was covering the flash.
iThe lens is dirty.
iYou photographed scenery with Macro
mode selected.
iYou took a close-up shot without selecting
Macro mode.
iYou are shooting a subject that is not suited
to autofocusing.
The picture was taken with a slow shutter
speed (long exposure) in a high-temperature
environment.
i Load new or fully charged batteries.
i Plug the adapter back in.
iLoad the batteries in the correct direction.
i Close the battery cover correctly.
Load new or fully charged batteries.
iPut the batteries in your pocket or another
warm place to heat them and then load
them into the camera just before you take a
picture.
iWipe the battery terminals with a clean, dry
cloth.
i Load new or fully charged batteries.
iUse the rechargeable battery discharging
function to restore the rechargeable
batteries to full capacity.
i Insert a media.
iInsert a new media or erase some unwanted
frames.
i Format the media on the camera.
iWipe the xD-Picture Card contact area with
a clean, dry cloth.
i Insert a new media.
i Load new or fully charged batteries.
Use a blower brush to brush away any dust
and then gently wipe the sensor with a soft,
dry cloth.
Change the Photography mode to “
B
”,
“
√
”, “
À
”, “
N
”, “
M
”, “
<
” or “
>
”.
Set multiple exposure mode to “OFF”.
Change the Photography mode.
iWait until the charging is completed before
pressing the shutter button.
i Pop up the flash.
i Load new or fully charged batteries.
iChange the Photography mode.
i Set continuous shooting to “OFF”.
i Cancel Super macro mode.
The flash settings are restricted because the
camera settings are tailored to the scene
being shot. Change the Photography mode for
a wider range of flash settings.
iMove to within the effective flash range
before taking the picture.
i Hold the camera correctly.
iClean the lens.
iCancel Macro mode.
iSelect Macro mode.
iUse AF/AE lock or “MF” Manual focus mode
to take the picture.
This is a characteristic of CCDs and does not
indicate a camera fault.