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Troubleshooting
Problem Possible cause Solution
The camera
switch is off.
Make sure that the power on/off is set to ON.
The batteries are
discharged.
Replace the batteries with freshly ones. Refer to page 9.
The camera
has no
power.
The batteries are
inserted
incorrectly.
Check the battery orientation. Refer to page 9.
Ensure that the
green camera-
ready LED
indicator is on
and is not
flashing.
If the light is flashing, wait until it emits a steady light
before taking the picture. The camera may be waiting for
the flash to charge.
Is the camera
full?
If the camera is full, you cannot take any more pictures. If
the resolution is set to high (HI), set the resolution to
normal (LO). Otherwise, delete some pictures to free up
memory. Refer to page 18.
The camera
won’t take a
picture.
Is the camera
connected to a
computer?
The camera’s buttons are not functional when connected
to a PC. Disconnect the camera to take more pictures.
Is the flash on? Ensure that the flash is set to always on or auto. Refer to
page 15.
The flash
doesn’t
work.
The batteries may
be weak.
If the batteries are too weak, the flash is unable to
recharge. Turn the camera off and wait a few seconds
before turning it back on. If this doesn’t work, you need to
replace the batteries with fresh ones. Refer to page 9.
The images
are blurry.
The camera or
subject was
moving when the
shot was taken.
Hold the camera steady or put it on a tripod to take
pictures.
The image
looks too
dark.
The flash is
needed for the
shot.
Turn the flash on. Refer to page 15.
You are facing a
bright light when
taking the picture.
Change the angle of the shot so that bright lights do not
shine directly towards the camera lens.
The image
is too light.
The flash is set to
always on.
Set the flash to auto flash. Refer to page 15.