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hp photosmart 7900 series
chapter 2
12
english
During installation, the system
requirements dialog box appears,
indicating that my computer
monitor’s display resolution does
not meet the minimum system
requirements.
Your monitor’s display resolution is
set below minimum system
requirements. For more
information, see system
requirements on page 18.
1Click Cancel in the system
requirements dialog box.
2 Right-click the Desktop and
select Properties.
3 Click the Settings tab.
4 Move the slider to the right until
the resolution is 800 x 600 or
higher.
5Click Apply. A Monitor Settings
message appears.
6Click Yes to accept the changes.
7 Reinstall the printer software.
The software did not install
correctly on my computer.
OR
I need to reinstall the printer
software.
(Continued on the following page)
There may be a conflict with your
virus protection program.
OR
There may be a conflict with
another software program.
Uninstall the printer software. To
do this, insert the HP Photosmart
CD into your computer, then follow
the instructions on your computer
screen. If the prompt to uninstall
does not appear, use the
instructions on page 11 to
uninstall the software.
Windows 98, ME, and XP
1 Pause or disable any active
virus protection programs or
other startup programs during
installation. Important: Restore
original settings once the install
is complete.
2 From the Start menu, click Run.
Type MSCONFIG in the run
command line and click OK.
The Configuration Utility
appears.
3From the General tab, click
Selective Startup and deselect
the Load Startup Group Items
or Load Startup Items check
box.
4Click OK and restart the
computer.
5 Insert the HP Photosmart printer
software CD that came with
your printer.
6 Once software installation is
complete, repeat step one.
7 When the Configuration Utility
appears, click Normal Startup.
8Click OK and restart the
computer. When the computer
restarts, remove the HP
Photosmart CD and follow the
setup instructions in the HP
Photosmart Setup Guide that
came with your printer.
Problem Possible cause Solution