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Getting Help
Should your HP Branded Product require service within the Warranty period, please contact
the original point of purchase or an authorized HP reseller in your country. If service is not
available at those locations, please contact an HP Branded Product warranty agent from
the support contact list provided on this document. Supported languages are: English,
French, German, Italian, Portuguese and Spanish. A warranty agent will work with you
to troubleshoot your issue and if necessary, issue a Return Material Authorization (RMA)
number in order to replace your HP Branded Product. For warranty claims, you will be
required to provide a copy of your original dated sales receipt as proof of purchase and
the issued RMA number. End User customer shall be responsible for shipping charges
when shipping the product to the service center. The service agent will provide you with an
address and you will also be responsible for any shipping charges to the warranty service
center. Once your product is received by this service center, a replacement unit will be
shipped back to you within 5 business days.
Email Support
Language Email Address
English english@hpodd.com
Français francais@hpodd.com
Italiano italiano@hpodd.com
Espanol espanol@hpodd.com
Portuguese portugues@hpodd.com
Dutch hollands@hpodd.com
Deutsch deutsch@hpodd.com
Svensk svensk@hpodd.com
Chinese
trad.chinese@hpodd.com
simp.chinese@hpodd.com