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Product support
This section describes the options for product support.
● Accessibility
● HP Scanjet Web site
● Getting assistance
Accessibility
The following accessibility options are available on this scanner:
Windows environment:
● To prevent buttons from being accidentally pushed, you can use the Button Disable
Utility to disable the buttons. You can use the same utility to re-enable the buttons.
For more information about the Button Disable Utility, see the scanner User Guide.
● The scanner User Guide is also available in a CHM format that is readable by most
screen readers. To find this file, double-click the HP Solution Center icon on your
desktop, and then click Help and Support. Under the Documentation section,
click Product Help.
Macintosh environment:
● To prevent buttons from being accidentally pushed, use the Button Disable Utility to
disable the buttons. You can use the same utility to re-enable the buttons.
For more information about the Button Disable Utility, see the HP Scanjet Scanner
Help.
● The HP Scanjet Scanner Help is available in a format that is readable by most screen
readers. To find this file, open HP Device Manager, and then click on the question
mark at the bottom of the dialog box.
Customers with disabilities can get help by
visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (English only).
HP Scanjet Web site
Visit www.hp.com and select your country/language at the top of the page. On the country
page, select scanners from the list of products. Use this site for a variety of information:
● Find solutions to technical issues.
● Learn tips for scanning more effectively and creatively.
● Update your HP drivers and software.
● Register your product.
● Subscribe to newsletters, driver and software updates, and support alerts.
● Purchase HP supplies and accessories.
12 HP Scanjet G3010