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11. Getting Help
Should you have a technical support question or your HP Digital Camcorder requires service within
the warranty period, please contact the original point of purchase or an authorized HP reseller in your
country. If service is not available at those locations, please contact an HP Branded Product warranty
agent from the support contact list provided below. A service agent will work with you to troubleshoot
your issue and if necessary, issue a Return Material Authorization (RMA) number in order to replace
your HP Branded Product. For warranty claims, you will be required to provide a copy of your original
dated sales receipt as proof of purchase and the issued RMA number. You will be responsible for
shipping charges when shipping the product to the service center. The service agent will provide you
with an address and you will also be responsible for any shipping charges to the warranty service center.
Once your product is received by this service center, a replacement unit will be shipped back to you,
typically within 5 business days.
Contact/phone Support:
Language Contact/phone Support:
中文
simp.chinese@hpodd.com
trad.chinese@hpodd.com
日本語
nippon@hpodd.com
Korean korean@hpodd.com
Deutsch deutsch@hpodd.com
English english@hpodd.com
Español espanol@hpodd.com
Français francais@hpodd.com
Italiano italiano@hpodd.com
Nederlandsk hollands@hpodd.com
Português portugues@hpodd.com
Svenska svensk@hpodd.com