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Getting help
Troubleshooting
Camera problems
Status Solution
Camera does not
turn on
■ Make sure charged batteries are installed correctly (see page 2).
■ Turn the camera off, then on again.
Camera does not turn
off
Camera buttons and
controls do not
function
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer
all
pictures to the computer (see page 36).
■ Take another picture.
Pictures remaining
number does not
decrease after taking a
picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire ■ Check the flash setting, and change as needed (see page 7).
NOTE: The flash does not fire in all modes.
Memory card is almost
or entirely full
■ Transfer the pictures to the computer (see page 36).
■ Delete pictures from the card (see page 21) or insert a new card.
Battery life is short ■ Make sure the correct battery type is installed (see page 48).
■ Wipe the contacts with a pencil eraser before inserting batteries
in the camera.
■ Insert new or charged batteries (see page 2).