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Troubleshooting
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45
Internal memory requires
formatting
The camera internal
memory is corrupted.
Format the internal memory
(page 22).
Caution: Formatting deletes all
pictures and videos, including
protected files. (Formatting
internal memory also deletes
email addresses, album names,
and favorites. To restore them,
see EasyShare software Help.)
Internal memory cannot be
read (Please format internal
memory)
Not enough space to copy
files (Files not copied)
There is not enough
space in the location
you are copying to
(internal memory or
the card).
Delete pictures from the location
you are copying to (page 25), or
insert a new card.
Memory card is locked
(Insert a new memory card)
The card is
write-protected.
To take a picture, insert a new
card or change image storage
location to internal memory
(page 20).
Memory card is unusable
(Insert a new memory card)
The card is slow,
corrupted, or
unreadable.
Insert a new card or format the
card (page 22).
Memory card speed is slow.
Record video in internal
memory or change card.
This card cannot be
used to take videos.
Change image storage location
to internal memory (page 20).
Use this card to take pictures
only.
Date and time have been
reset
This is the first time
you turned on the
camera; or you
removed the batteries
for an extended time;
or the batteries are
exhausted.
Reset the clock (page 5).
No address book on camera
(Connect with computer to
import address book)
No email addresses
appear because there
is no address book.
Create and copy address book
from computer. See EasyShare
software Help.
Unrecognized file format The camera cannot
read the picture
format.
Transfer the unreadable picture
to the computer (page 38), or
delete it (page 25).
Message Cause Solution