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Troubleshooting
www.kodak.com/go/support
45
Computer/connectivity problems
Battery life is short ■ Make sure the correct battery type is installed (see page 52).
■ Wipe the battery’s contacts with a clean, dry cloth before
inserting it in the camera.
■ Insert a new/charged battery (see page 1). Charge the Li-ion
battery whenever necessary.
■ Limit the time you review pictures/videos on the camera LCD.
■ Purchase a spare battery at www.kodak.com/go/accessories.
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 7).
■ Insert a new/charged battery (see page 1). Charge the Li-ion
battery whenever necessary.
■ Memory is full. Transfer pictures to the computer (see page 40),
delete pictures (see page 24), or insert another card.
Cannot find the
desired picture/video
■ To view pictures on a card or in internal memory, see page 23.
Status Solution
Slide Show does not
run on an external
display device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 38).
■ Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure the battery is charged and installed correctly (see
page 1).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and the computer (see page 40). Then
turn on the camera.
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution