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Troubleshooting and support
Learning more about your frame
Nothing happens
when a memory card
or USB device is
connected.
■ Insert a certified SD, SDHC, MMC, XD, or MS card, with images,
into the upper designated card slot, then push to seat it (see
page 12).
■ Insert a certified MS Duo or MS PRO Duo card, with images, into
the lower designated card slot only, then push to seat it (see
page 12).
NOTE: Do not insert an MS Duo or MS PRO Duo card in the top slot. It may be
difficult to remove.
■ Make sure the USB device is connected securely (see page 12).
■ Make sure the file format of your pictures is supported (see
page 27).
NOTE: Pictures may take a longer time to display when the files are large or
when using a large capacity memory card or other connected device.
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If... Try one or more of the following