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TROUBLE SHOOTING
• Load film into the film holder.
• Scanner door opened during setup. Close
scanner door.
The computer will not start up
after connecting the scanner.
• Shut down the computer and all the devices in
your SCSI chain, then check the SCSI cables,
SCSI ID connection, power cord, and SCSI ID.
DS_Elite does not appear in
the Import drop down list.
• Make sure the plug-in module has been
placed in the correct folder. See page 12.
“Could not establish
connection with scanner.”
• Indicator lamp is off - Turn the Dimâge Scan
Elite on, then restart your system.
• Check that the SCSI ID is not being used by
another SCSI device.
“Setting up now. Remove the
film holder.”
• Remove the film holder and click on OK.
“Set film properly…”
Indicator lamp blinking
rapidly (8Hz).
“Set 35mm film holder
properly.”
• Set the correct film type.
“Set APS film holder properly.”
• Set the correct film type.
“Could not recognize the
film type.”
• Set the film type manually.
“Insufficient Memory”
• Increase the memory requirements for the
host application.
• If you have scanned multiple images, close
and relaunch the host application.
“Setting up now. Remove
the film holder.” appears
when the film holder is not
loaded.
• Contact a Minolta Service Facility to change
the fluorescent lamp.
SYMPTOM or MESSAGE SOLUTION