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Q. I’ve taken pictures and installed the driver, but when I try to
download my pictures, I get a ‘There is a Connection Error’
message or a ‘No Photos in Camera’ message.
A. Please make sure that you have pictures in the camera. The
LCD should show a number less than ‘52’. If the LCD shows ‘52’,
please take a picture and try to download the pictures again
before proceeding with these instructions. Also, please make
sure the USB cable is tightly connected. You may also get this
message if the B350’s driver did not install properly. Please
follow the directions below according to the operating
system you have on your computer.
***(If you are using Windows 98 it is important to distinguish
between Windows 98 and Windows 98 Second Edition.
Here’s how to tell: Go to your CONTROL PANEL and click on
SYSTEM. In the window that opens, you will see either just
‘Windows 98’ or you will see ‘Windows 98 Second Edition’.)
***Windows 98 Second Edition / ME / 2000 / XP
1. It is very important that you first restart your computer.
2. Connect the B350 to the computer.
3. - If you have Windows 98SE or ME, go to the ‘Control Panel’
and then double click on ‘System’. Then click on the ‘Device
Manager’ tab.