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TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before
calling for service.
SYMPTOM CAUSE SOLUTION
Main unit, no power. AC adapter is not Connect ACadapter
connected. asshownonpage4.
No photos in frame. External media source Insert external media
not inserted. source, see page 5.
The files on the ext. Resave the files on the
media source aren’t in ext. media source in
JPEG format. JPEG format.
Photo takes too long The file resolution is Use a lower resolution
to load. too high. file.