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• The Multifeed is detected. (DS32006)
Cause: The papers are scanned with multifeeding. (One paper stuck to
another)
R
esolution: Remove the papers stopped by multifeeding, and reset them.
• Insufficient memory. (DS41001)
Cause: There is not enough memory for tasks such as scanning and image
processing. The driver program consumes a lot of memory space for
caching (when Ram cache or /Use Both Memory is selected) or for
processing images. Because of this, insufficient memory is likely to
have occurred.
R
esolution:
・ Lower the resolution.
・ Don’t use the following image processing settings: Dropout
Color=”None” and Image Rotation.
・ Lower the Automatic Page Size Detection Priority.
・ Don't compress the file when saving it.
・ Select a caching mode other than “Ram cache” or “Use Both
Memory.”
・ Increase virtual memory.
• An error occurred in the temporary file. (DS41006)
Cause: Accessing the internal temporary file of the scanned image is causing
the error. The disk space may be insufficient, the temporary file may
be damaged, or other programs may be affecting disk access.
R
esolution: Increase the free space of the disk. Check the hard disk (chkdsk and
scandsk). Make sure that no other program is accessing the disk. If the
error message persists, contact the retail store where the product was
purchased or the nearest service center.
• Download file not found. (DS00016)
Cause: A file specified as a dither pattern or gamma pattern cannot be found.
R
esolution: Check that the download file is in the specified directory. Otherwise,
use the file selection dialog to specify an available file.
• Illegal format or data in download file. (DS41009)
Cause: The format of the specified download file is illegal or the data is
incorrect.
R
esolution: Use an editor to check file format and data.