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F11
Technical Notes and Index
Shooting Issues
Problem Cause/Solution A
Cannot switch to
shooting mode.
Disconnect the HDMI cable or USB cable.
96, 99,
E20,
E22
No image captured
when the shutter-
release button is
pressed.
• When the camera is in playback mode,
press the c button, the shutter-release
button, or the b (e movie-record)
button.
• When menus are displayed, press the d
button.
• The battery is exhausted.
• When the flash lamp is flashing, the flash is
charging.
• The camera and smart device are
connected using Wi-Fi connection and the
camera is operated by remote control.
1, 28
4
20
50
93
Camera cannot focus.
• The subject is too close. Try shooting using
Scene auto selector or Close-up scene
mode, or macro mode.
• The subject is hard to focus on.
• Set AF assist in the setup menu to Auto.
• Turn the camera off and then on again.
33, 35,
54
70
83,
E70
20
Images are blurred.
• Use the flash.
• Increase the ISO sensitivity value.
• Enable vibration reduction or motion
detection.
• Use j (Best Shot Selector).
• Use a tripod to stabilize the camera when
shooting (using the self-timer at the same
time is more effective).
50
62
83
36, 62,
E34
53
Bright specks appear in
images captured with
flash.
The flash is reflecting off particles in the air.
Set the flash mode setting to W (off).
52