Filter
Top Products
119
Troubleshooting
Technical Notes
Flash does not fire • Flash is off.
• Some scene modes that cannot turn on
flash are selected.
• Anti-shake mode is applied.
• T modes are selected.
• [Continuous] or [Multi-shot 16] is selected
for [Continuous], or [On] is selected for
[BSS].
24
31-35
38
49
81,
82, 84
Optical zoom cannot be used Optical zoom cannot be used while recording
movies.
49
Digital zoom cannot be used Digital zoom is not available when [Multi-
shot 16] is selected for [Continuous].
81
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continuous]
81
No sound when shutter is
released
• [Off] is selected for [Sound settings] >
[Shutter sound] in setup menu.
• F or T mode is selected.
• P or N is selected.
• [Continuous] or [Multi-shot 16] is selected
for [Continuous], or [On] is selected for
[BSS].
101
38, 49
31, 34
81,
82, 84
AF-assist illuminator does not
light
• [Off] is selected for [AF assist] in setup
menu.
• AF-assist illuminator turns off automatically
in some scene modes.
100
31-35
Pictures appear smeared Lens is dirty. Clean lens. 110
Colors are unnatural White balance does not match light source. 79
Randomly-spaced bright pix-
els (“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
• Using flash
• Choosing scene mode with noise reduc-
tion
24
31-35
Pictures are too dark
(underexposed)
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Subject is backlit. Select L ([Back light]
scene mode) or use fill flash.
24
18
24
28
24, 35
Problem Cause/Solution c